Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile applications ("Apps").
We are an independent software developer. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.
By using our Apps, you agree to the practices described in this Privacy Policy.
2. Information We Collect
The type of information we collect depends on the features of the App.
A. Information You Provide Voluntarily
We may collect information that you choose to provide, such as:
- Feedback or support enquiries sent via email
- Information entered within the App (where applicable)
We do not require account creation unless explicitly stated within a specific App.
B. Automatically Collected Information
When you use our Apps, certain technical information may be collected automatically, including:
- Device type and model
- Operating system version
- App version
- Anonymous usage statistics
- Crash reports and diagnostics
This information does not directly identify you and is used to improve app functionality, stability, and performance.
C. Analytics (If Applicable)
Some Apps may use third-party analytics services to understand general usage patterns, such as:
- Feature engagement
- Performance metrics
- Error tracking
Analytics data is aggregated and anonymised where possible. We do not use analytics to personally identify users.
D. In-App Purchases (If Applicable)
If an App includes paid features, subscriptions, or digital purchases:
- Transactions are processed securely by the platform provider.
- We do not collect or store your payment card details.
- We may receive confirmation that a purchase has been completed.
E. Advertising (If Applicable)
If an App displays advertisements:
- Ads may be served by third-party advertising networks.
- Those networks may collect device-level identifiers in accordance with applicable privacy regulations.
- We do not sell personal data to advertisers.
If your App does not display advertising, replace this section with:
This App does not display third-party advertising.
3. How We Use Information
We use collected information to:
- Provide and maintain the App
- Improve functionality and performance
- Diagnose technical issues
- Respond to support enquiries
- Comply with legal obligations
We do not sell personal information.
4. Legal Basis for Processing (UK/EU Users)
Where applicable under data protection law, we rely on the following legal bases:
- Legitimate interests - to improve and maintain our Apps
- Consent - where required for analytics or advertising tracking
- Legal obligation - where processing is required by law
5. Data Sharing
We do not sell or rent personal information.
We may share limited data with:
- Service providers (e.g., analytics or hosting providers)
- Professional advisers (if required)
- Authorities where legally required
All third-party providers are expected to handle data in accordance with applicable data protection laws.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Policy
- Comply with legal requirements
- Resolve disputes
Anonymous analytics and crash data may be retained in aggregated form for product improvement purposes.
7. Your Data Protection Rights
If you are located in the UK, EU, or another jurisdiction with similar laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at:
support@codebuilder.co.uk
You also have the right to lodge a complaint with your local data protection authority.
8. Children's Privacy
Our Apps are not directed at children under the age of 13 unless explicitly stated.
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal data, please contact us so that we can take appropriate action.
9. Data Security
We implement appropriate technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. International Data Transfers
If third-party service providers process data outside your country of residence, appropriate safeguards will be in place in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted with a revised "Last updated" date. Continued use of the App after changes indicates acceptance of the updated Policy.
12. Contact Information
If you have questions about this Privacy Policy or your data, please contact:
codeBuilder
Email: support@codebuilder.co.uk